REDZED
Title of the video
“ Whilst focused on appropriate actions to navigate RedZed through a period of uncertainty , management and the board saw the opportunity to continue to support investment in the future ”
PAUL DONTSCHUK CHIEF TRANSFORMATION OFFICER , REDZED
14,500 customers since its inception . In 2006 , there were fewer than five employees and , over the company ' s first few years , it started to use third parties rather than it started to use small tech providers and third parties whilst building internal capabilities ” prior to help grow the business ,” explains Dontschuk when discussing the company ’ s history .
“ This approach was sufficient for RedZed to grow the business to around AU $ 3bn in total historical assets . In 2019 , RedZed identified a new strategy ” to be able to accelerate growth . The three pillars of this strategy were to improve and expand the view of customer experience ( CX ), build capability in people and processes , and deliver technology transformation as an enabler for future growth to support those CX ambitions ,” he adds .
Reflecting on his own history with RedZed , Dontschuk says : “ I joined RedZed a week before COVID lockdowns commenced in Australia ( March 2020 ). During 2020 , many organisations took a conservative approach
104 July 2022