FinTech Magazine July 2024 | Page 155

development process ensures different perspectives and needs are considered , creating more balanced and inclusive AI systems .”
He adds : “ Implementing AI involves several critical ethical considerations to ensure responsible and beneficial outcomes . AI systems must be designed to avoid reinforcing biases , ensuring fair treatment across different demographics , and preventing discrimination . The AI decision-making process must be transparent and explainable , with clear accountability for actions and outcomes . Whether it is developers , organisations like Genpact , or users , we all share responsibility for any negative consequences of AI use .”

“ We must involve a diverse group of people in the development process itself because then it will ensure different perspectives and needs are considered , creating a more balanced and inclusive AI system ”

SHIBU NAMBIAR GLOBAL HIGH TECH BUSINESS LEADER , GENPACT fintechmagazine . com 155