FinTech Magazine June 2019 | Page 97

“ WE ’ VE MOVED TO D I G ITA L

TRAINING AND EDUCATION FOR ALL OUR STAFF ”

— Rob Paterson ,
CEO , Alterna Savings and Alterna Bank
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The bank will also remain true to its strong principles throughout its journey , striving to have honest conversations with customers . “ It ’ s not so much how much debt you can afford , but having the right amount of debt so you can live your life ,” Paterson emphasizes . “ We don ’ t want you to take out the biggest mortgage you qualify for if that means you can ’ t take the family on vacation , care for a loved one or buy your kids their new bikes .” Despite – or perhaps because of – technology transformation , this is something that won ’ t change . “ We want to have that conversation with you digitally .”
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