product that people can easily understand – this is what makes them really popular with the customers .
“ We have monthly rolling contracts for most of our Dojo customers . If you don ' t like our service , give the terminal back . Then we call it a day ,” says Fryer . “ There ' s no typical three- , four- or five-year contracts . We got rid of all that .”
“ What customers value is speed , simplicity , transparency , and ease-ofuse . And we nailed absolutely all of those ,” Charlie Masters , Head of Product at Dojo , adds . “ When it comes to the surrounding pieces of the user experience around the settlement , times fees , transparency and other sorts of contractual or compliance obligations , we make them as easy as we can for businesses – and that is what really adds value to them .”
Premises-based businesses and technology implementation Today , we live in a digital-first world . We click , tap and swipe our way through the day and increasingly demand personalisation , speed and delight when making purchases as a result .
104 June 2022