FINANCIAL SERVICES
F inancial cooperatives across the globe are navigating sizeable shifts in the finance industry, strategically embracing digital transformation while staying true to their core values.
Unlike larger banking institutions shutting down branches, these member-owned organisations are seeking the best of both worlds – retaining their in-person presence while digitising core services to reach technologically-enabled demographics.
Through strategic collaborations with financial technology partners, these community-focused institutions have discovered innovative ways to compete with major banks.
Steve Round, Co-founder at SaaScada, believes“ greater availability of core banking technology has been a game changer for credit unions, allowing them to better understand members’ financial needs and tailor products accordingly, and at pace.”
The proliferation of fintech startups has expanded the marketplace considerably, providing more options when seeking solutions that help deepen relationships with existing members, attract new demographics, and unlock fresh revenue streams.
“ Partnerships with the right fintechs enable credit unions to provide even more specialised solutions to certain targeted segments,” notes Zur Yahalom, SVP and Head of Financial Services for North America at Amdocs.
STEVE ROUND
86 June 2025