PROGRESSIVE LEASING
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“ The culture is really one of the main reasons I joined the company ”
— Ben Hawksworth , Chief Technology Officer , Progressive Leasing says the firm ultimately owes its success to two things : its deep customer focus and its significant scale .
“ What gives us an edge is our scale – we ’ re the number one in the industry and we have been at it the longest ,” he observes . “ With US $ 2bn in revenue , thousands of retail partners and a very loyal customer base , this scale has proven to be a real competitive advantage for us and it ’ s one we hope to leverage as we move forward .” Indeed , today Progressive Leasing ’ s lease-to-own option has helped millions of customers and their families , meaning that they can buy the goods they need ( whether it ’ s a mattress or a mobile phone ), even if they have imperfect credit or an inability to pay for their purchase upfront . Looking forward ,
Hawksworth is well- equipped to steer the firm as it grows in size . A seasoned business and technology leader , Hawksworth spent almost two decades at the two largest payment providers in the US . As such , he has first-hand experience of how to scale technology . “ When you ’ re dealing with thousands of transactions a second , you have to design your systems and think about
MARCH 2019