PLYMOUTH ROCK ASSURANCE
“ While it takes a little bravery to do something that ’ s dramatically different , with us , we ’ re less brave than we are strategic ”
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— Bill Martin , Head of the Home Insurance Group , Plymouth Rock Assurance
doing ,” Martin says , “ but you make yourself vulnerable to that whenever you disrupt a market .”
This rapid growth has had its challenges . Being at the forefront of innovation means presenting unknown processes to partners that might have to change their workflow to accommodate new systems . Meanwhile , finding in-house talent to perform at the level needed is an obstacle faced across the industry . But it ’ s worth it . Plymouth Rock ’ s quick processes allow agents to spend more time talking to customers about types of coverage instead of price , ultimately selling more and more often . “ While it takes a little bravery to do something that ’ s dramatically different , with us , we ’ re less brave than we are strategic .” Martin explains , “ We use a lot of data , advanced modelling , and process technology behind the scenes .
MARCH 2020