BANKING
Better , Faster , More Trusted Decisions with SAS Viya
customers through the crisis in a variety of ways , including transmitting government stimulus measures , offering forbearance and emergency funding to clients , and donating to relief efforts . Banks must remain aware of the reputational risk they face if customers feel they don ’ t get the support they need .” These factors will only be exacerbated by customers in older demographics , many of whom could be engaging with digital channels for the first time .
Clearly , the customer-bank relationship needs redefining for a new era .
Preparing for the future Plantier is adamant that improving banking ’ s current state of risk will be contingent on open banking , “ Tink ' s acquisition of Instantor , a credit-decisioning fintech , shows that we believe open banking can help organisations improve risk analysis with holistic and realtime financial data .” Collaboration and tech innovation , then , are to be carefully invested in ; the problems of digital finance can seldom be addressed by banks in a siloed manner . But , in such a complex and critical industry , where should they start ?
Fortunately , although reimagining a centuries-old institution like banking could be an immense logistical challenge , products and solutions to address new forms of risk already exist . “ SAS didn ’ t engage in significant solution development , our current portfolio of industry-leading risk solutions is wellequipped to help our customers to traverse the pandemic ’ s turbulence ,” explains Mancuso . Instead , the company adapted and retooled so that customers can take proactive steps against further disruption , recover equilibrium through the use of low / no-code digital environments (
SAS Viya ), and prepare for future risk scenarios using exogenous model
Stress Testing .
SAP has chosen to bridge the ‘ bankcustomer-employee ’ experience gap by
52 March 2021