HOME CREDIT VIETNAM
“ECONOMIC GROWTH COMES FROM CONSUMPTION , SO FOR US , IT IS ABOUT ONBOARDING AS MUCH AS THE POPULATION SO WE CAN ACHIEVE OUR SUSTAINABLE GOALS ”
KHANG PHAM NGOC CHIEF FINANCIAL OFFICER , HOME CREDIT VIETNAM
The partnership has also helped Home Credit Vietnam solve the different challenges faced by its customers and has only been attainable thanks to the credit union ’ s growth over the years . “ The key to our journey throughout the past 15 years has been supporting the growth of the market , but also supporting the financial inclusion of all our customers ,” says Khang .
Indeed , the primary customer base of Home Credit is the financially underserved population in Vietnam . Those who have just got their first job , those on low income and those vulnerable to credit are the core of Home Credit Vietnam ’ s customer base .
Khang adds : “ Our whole objective is to build a relationship with the underserved over time , improving their financial literacy and giving them access to a more diverse range of products .”
Home Credit : Championing financial inclusion This is one of the key missions that Home Credit Vietnam has been striving to achieve since its founding , improving financial inclusion for the whole of Vietnam .
Through digital transformation , and offering new products , Home Credit has been able to reach customers who would otherwise still be unbanked . “ It doesn ’ t matter where you are in Vietnam , you will get a ‘ yes ’ or ‘ no ’ from us at the point of onboarding in less than 30 seconds ,” says Khang .
Improving the convenience of the customer experience , particularly in today ’ s
fintechmagazine . com 103