DESJARDINS
Employee previews initiative aims to improve member experience Financial institutions face persistent challenges in implementing new technology . Traditional approaches to banking software deployment typically involve limited beta testing phases , often restricted to small customer segments .
This method can lead to service disruptions when features launch at scale , while customer-facing staff may struggle to support new capabilities they haven ’ t experienced themselves .
17,000
Desjardins employees test new digital features 4-8 weeks before public release
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