GC & C
“ We have a digital & API enablementfirst ecosystem which will allow us to start leveraging augmented and algorithmic underwriting”
Matthew Richardson,
Global Head of IT Operations, Generali Global Corporate & Commercial
“ I consider my role people-centric,” he explains.“ I work with consensus across teams and countries and we are very open and transparent – you have to spend time with the business to understand exactly what is necessary, because IT is such a complex area.”
Focus on continuous improvement Matthew is Information Technology Infrastructure Library( ITIL) certified, a globally recognised framework for providing best practices for IT service management and helping organisations to align IT services with delivering strategic business value.
56 March 2026