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Bank has entered into a partnership with the Norwegian University of Science and Technology ( NTNU ), sponsoring three professorships focused on machine learning , Natural Language Processing ( NLP ) and augmented Robotic Process Automation ( RPA ). “ We want to take our RPA to the next level where we can digitise paper documents into a systematic process that understands the full context of the document and can process it as if it were a human being ,” he continues . Millar stresses that no part of this endeavour is aimed at replacing staff , but is instead about applying people to tasks that require higher value human insights . Making the benefits of digital transformation clear to employees and allaying

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