ERGO
28 provide a comprehensive view of the customer . “ The customer expects us to communicate with one voice , being aware of all interactions the customer had with ERGO through all channels , and being able to access all data on contracts , addresses etc . from every point of contact . In short : the customer wants the best , most convenient and fast access to all their data and speedy answers to all questions . We pull all the data from multiple sources
MAY 2019