KEY DRIVERS CHANGING THE BANKING ECOSYSTEM LANDSCAPE
BANKING
“ In our fully mobile , app-driven world , customers demand simplicity and are far less complacent when confronted with structural inefficiency ”
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— Microsoft
exchange for fees . Over the next three years this value is expected to account for over 10 % of incremental revenues generated by ecosystems .
Reducing customer churn : Third party ecosystems can help banks to deliver more meaningful customer experiences , taking them beyond traditional relationships . This ecosystem is expected to help reduce churn rates by up to 10 % in the next three years .
KEY DRIVERS CHANGING THE BANKING ECOSYSTEM LANDSCAPE
Coming back to the widespread
MAY 2020