FinTech Magazine - May 2021 | Page 67

“ The technology we employ has just changed expectations about what ' s possible . It ' s brought technology closer to the businesses , involving the business far more in the configuration of that technology ”
listening to feedback and adding new features ,” he said .
You can always seek to do better , do things faster and make things easier . We try to listen to our customers and colleagues and make sure that we continue to use the power of the new platforms to get that right .”
“ Our pipeline is very busy so we ' ve got to make sure we prioritise in this next phase and pick off the smaller processes in the right order . But we ' ve also got more complicated things going on as we move into the realm of Artificial Intelligence or thinking about tokenisation of loans and securitising them on the blockchain . These are concepts that are less intuitive than

“ The technology we employ has just changed expectations about what ' s possible . It ' s brought technology closer to the businesses , involving the business far more in the configuration of that technology ”

JONATHAN HOLMAN HEAD OF DIGITAL , SANTANDER CORPORATE & COMMERCIAL BANKING fintechmagazine . com 67