MSU FEDERAL CREDIT UNION
Similar to Boost . ai , CU NextGen also provides MSUFCU with an ecosystem . More than 12 years ago , Maxim and his team created the MSUFCU ’ s own digital-banking products , including online banking , mobile IOS and Android . Fast forward to 2020 and MSUFCU came to a point where it realised it was time for an update . They started searching the digital banking provider landscape to see if there was a good fit or if they would ultimately have to keep building their digital channels in house .
“ But we couldn ’ t find a partner able to give us the level of customisation we needed , at a price that would allow us to grow and be responsive to members ,” explains Maxim .
Among the things with which CU NextGen has been helping MSUFCU is staff augmentation . Like most industries it has become increasingly hard to find talent , coupled with the ‘ great resignation of 2021 ’, MSUFCU has weathered the storm of people seeking pastures new , thanks to CU NextGen ’ s staff augmentation services . “ They have really helped to make us stronger ,” says Maxim . “ As we continued through this process with them , we came to the conclusion that we would need to modernise our digital channels ourselves with our new partnership with CU NextGen . In return , CU NextGen presented us with the idea of creating their own digital banking platform but needed help from someone like us who had done this before .”
Combining MSUFCU ’ s knowledge and CU NextGen ’ s technology and staffing resources , the two have announced plans BUILDING BETTER FOR MEMBERS
We ’ re revolutionizing the way credit unions engage with their members and the way members engage with their money .
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104 May 2022