OTP BANK
“ Of course , banking itself hasn ’ t changed too much . We are talking about loans and deposits – I ' m sure that no one will receive the Nobel prize for banking in the near future ,” Mareș jokes with a wry smile . “ But the way we do banking has changed significantly , which is due to the introduction and adoption of technologies and the digitalisation of services .
“ This kept me very interested because , throughout my experience , I was balancing business roles . I was responsible , for example , for sales in direct contact with customers , and in technology roles as chief information
“ You have to provide a superior experience for the customer , no matter the industry ”
CONSTANTIN MAREȘ CHIEF DIGITAL OFFICER , OTP BANK
164 May 2022