FinTech Magazine - May 2022 | Page 189

TONIK
Tonik Bank – which is already operating on an entirely virtual level – will also make that augmented reality move ; it ’ s a step Krasnov is certainly not averse to . “ I would quite welcome that , because one of the things we noticed early on in this kind of Zoom world is we are really missing body language . When you have human communication happening , psychologists say body language is 90 % of the message . When you have no body language , it ' s horrible , and this is exacerbated if it ' s a low-trust environment of new employees coming in who haven ' t been team built together .”
Although there are no solid plans to enter the metaverse yet , Krasnov and his team insist on one stipulation . “ We mandated that video must be always on when you ' re on the Teams call , and we follow that religiously . So from that point
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