From a strategic perspective , the focus during Renzi ’ s decade at Absa – especially in recent years – has been on transformation and innovation .
“ We ’ re focused on enhancing operational efficiencies by implementing streamlined systems and processes , while simultaneously striving to create added value for our customers ,” she continues .
Absa ’ s market risk leader also points to internal evolution as being crucial to the company ’ s progression .
Renzi admits that , when she arrived , Absa didn ’ t necessarily have a reputation within the sector for being a good place to work . Today , this couldn ’ t be further from the truth . In February 2024 , Forbes recognised Absa as the top employer in South Africa , positioning it at number 103 globally in its rankings .
“ We ’ ve really changed perceptions over the last 10 years ,” Renzi adds . “ I feel quite passionate about the journey we ’ ve been on .”
Absa ’ s digital transformation focus As Renzi has already touched upon , Absa ’ s separation from Barclays has given the business the opportunity to invest in modernising its technology infrastructure and digital capabilities .
Broadly speaking , this has involved upgrading core banking systems , enhancing digital channels and platforms , and implementing innovative fintech solutions to improve customer experience , streamline processes and drive operational efficiency .
86 May 2024