Transforming the Mortgage Industry
Black Knight is helping Vystar Credit Union enhance its operations with integrated digital capabilities to deliver a premier member experience .
Black Knight is a leading provider of technology , data and analytics to the mortgage and real estate industries . Vystar Credit Union will use Black Knight ’ s integrated digital capabilities to enhance its operations and improve the member experience .
“ We ’ re pleased that Vystar will be leveraging our technology systems and digital solutions to optimize its processes and enhance member satisfaction , which will enable the company to compete more effectively ,” said Shelley Leonard , chief product and digital officer for Black Knight .
Black Knight ’ s solutions include the Empower ® loan origination system and the MSP ® servicing system . Both technologies support first mortgages and home equity products on a single platform . said Leonard . “ Additionally , our technology is helping VyStar Credit Union ’ s back-office team operate more efficiently by automating processes so they can originate more loans .”
By using Black Knight ’ s end-to-end capabilities from originations through servicing , VyStar Credit Union , as well as its members , will benefit from a seamless , automated mortgage loan experience .
Additionally , Black Knight ’ s Loss Mitigation SM solution will deliver the decisioning capabilities that Vystar Credit Union will use to provide greater visibility into which loan eligibility requirements work best for its members .
Better Experience for Members
Black Knight ’ s integrated digital capabilities are also enhancing interactions between VyStar Credit Union ’ s loan officers and members . “ Our solutions enable both members and loan officers to complete the loan application steps remotely , which helps reduce loan processing time and costs ,” said Leonard .
To complement servicing , VyStar Credit Union will offer Servicing Digital SM to its members , which is a consumer-facing solution that delivers personalized loan information on a mobile device . “ Our goal is to create a seamless , end-to-end digital experience for Vystar Credit Union members ,” said Leonard .
“ Black Knight supports the entire mortgage ecosystem - from the time a borrower finds a home , through their years of homeownership ,”