“ It was an innovation in the industry , but it ’ s not a big leap in technology ”

— Kevin Landel , SVP of Innovation and Payments Strategy , Patelco Credit Union

134 the full leadership team through the Harvard Business School online course about disruptive strategy , Patelco ensures its heads of teams all speak the same language . “ Filene Institute has an innovation immersion that we ’ ve done with our executives , and we had them come out to do a follow-up presentation with our whole team .”

One of the ways in which Patelco instils collaboration into its culture of innovation is through the use of the SAFe framework , a scaled AGILE system that “ goes higher than just a team level with scrums and sprints . It really works at the company and portfolio level .” According to Landel , “ it allows us to understand what the dependencies and risks are in any

OCTOBER 2019