“ One other critical partner in our success is Extractable , a San-Francisco based digital strategy and UX design agency ,” Novak continues . “ We ’ ve been working with them on a complete digital transformation strategy to build our digital business roadmap beyond our first-generation strategy . This will include a fintech collaboration framework that allows us to more readily partner and do business with fintech ’ s as member needs evolve . It will also let us install a fully defined payments strategy which is instrumental for ongoing money movement use cases . Because of our partnership with Extractable , we are focused on growing a fully digital organization – not just a financial institution . There is a new normal because of COVID , and so we have to be ready for it .”
There is little doubt that Visions will be ready . In terms of digital banking and the broader digital organization , under current leadership the organization is several years into its plan . “ Accelerating digital usage and enhancements across the other areas of the business is in the early stages , but that ’ s where that full , comprehensive digital business plan comes in . We realize that ‘ digital ’ is synonymous with ‘ business ’ – it ’ s not enough to rely on one digital arm or business unit , we must plan , execute , and deliver as an agile organization to a greater degree than any fintech or tech company , and that ’ s an immensely exciting proposition because of the trust we have earned with our members .”
141 fintechmagazine . com