FinTech Magazine October 2020 | Page 153

Cyber Security
but that XXI-Banorte is already ahead of the curve in bolstering its cyber defences . “ We ’ ve been spending a lot on training people and we ’ re going to continue to do so : we want to have the right people with the right certifications . By also investing in the right technology , we hope to create comprehensive protection programmes for our employees .”
However , when it comes to digital transformation , an often overlooked aspect can be the accompanying cultural shift which it entails . Despite this , Mizuno makes it clear that a well-developed workplace culture remains one of XXI-Banorte ’ s primary concerns and singles out CEO Juan Pablo Newman for special praise in this regard . “ He ’ s also an extremely approachable person and very driven by results . I think it ’ s especially important to have that vision in the company .” Deftly handling the COVID-19-related disruption with an always peoplecentric attitude , Mizuno states that Miguel has successfully conveyed the message that XXI-Banorte is
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