insurance carrier is responsive and handles the claim transparently and efficiently .
“ Courier partners expect compensation in hours – a big shift from the norm of weeks or months . We are down to a few days , but strive to get this down to minutes .”
There are over 30 different languages used natively across the Wolt ecosystem , so it is imperative to have claims handled in the local language for the courier , third party and insurer . It builds confidence with the impacted person to navigate the process in their native tongue .
“ Courier partners expect compensation in hours – a big shift from the norm of weeks or months . We are down to a few days , but strive to get this down to minutes ”
GARRETT OLSON HEAD OF INSURANCE & RISK MANAGEMENT , WOLT
114 October 2023