Carol draws on the example of Toast POS , which “ offers advanced inventory management features that allow restaurateurs to track ingredients in realtime , manage recipes and automate stock levels ”.
She adds : “ This integration helps minimise food waste and ensures that popular menu items are always available , optimising both costs and customer satisfaction .”
Of course , as smart POS systems handle sensitive customer and financial data , implementing robust security measures is also essential .
“ AI algorithms are increasingly being used to detect and prevent fraudulent activities at the POS ,” Carol points out .
“ AI can enhance the encryption protocols used by POS systems , ensuring that sensitive payment data is encrypted in real-time during the transaction .”
Integration with e-commerce and omnichannel retail One of the most significant advantages of modern smart POS systems is their ability to integrate seamlessly with e-commerce platforms , supporting the growing trend of omnichannel retail .
Scott emphasises this point : “ Cloudbased ePOS systems are ideal for bricks and mortar businesses that want to dip their toes into ecommerce : click & collect , for example , would be something where a small business like a café might
118 October 2024