on demand , inventory levels and even individual customer behaviour ,” she adds .
This level of personalisation and dynamic adjustment was previously out of reach for many businesses , especially smaller ones .
It ’ s clear that smart POS systems play a crucial role in improving customer experience . Scott explains : “ Businesses can recognise , reward and retain their best customers : this leads to more purchases , more frequently and just as importantly enhanced customer loyalty .”
AI integration further enhances the user experience , as Carol notes : “ Voice recognition technology powered by AI can further streamline the checkout process , making it faster and more accessible , particularly in environments like drive-thrus or busy retail stores .”
Inventory management and cost control Effective inventory management is crucial for maintaining profitability , and smart POS systems excel in this area by providing automatic upgrades that ensure merchants have access to the latest innovations and more frequent feature releases . fintechmagazine . com 117