BANK OF SYDNEY
Building on this foundation, the bank also plans to move to the next version of the Nucleus FinnOne Neo lending platform soon after that timeframe. This upgrade will unlock additional capabilities while building on the integration work already completed.
“ We’ ve got to bed a lot of that down in the first half of next year and then hopefully we’ ll have it all singing, all dancing by the end of that year,” Geoff continues.
The phased approach reflects lessons learned from other transformation projects, where attempting too much change simultaneously can overwhelm organisations. Each implementation milestone builds upon previous achievements, creating momentum while managing risk through careful sequencing.
The transformation strategy follows what Geoff describes as a“ catch up, keep up, get ahead” philosophy: a move which acknowledges the bank’ s current position while establishing foundations for future competitiveness in an increasingly demanding market.
“ We’ re able to focus our bankers much more on the customer rather than doing admin”
GEOFF WENBORN, COO, BANK OF SYDNEY
Continuous improvement ahead Bank of Sydney expects to transition from project-based transformation to continuous improvement once foundational systems are operational, marking a shift from catch-up mode to sustainable innovation. The cloudbased platform will enable regular updates from partners without requiring major internal projects or disruptive implementations.
“ Once we’ re on that transformed technology capability being cloudbased, our partners will keep delivering us updates to our functionality and technology,” Geoff explains.“ In the future, we can just consume that capability uplift without having
94 October 2025