PAYMENTS
What this means for fintechs The report’ s implications crystallise around three themes: machinereadable commerce, agent‐first user experience and new models for identity, consent and liability.
In light of this, Agnes frames the liability question in practical terms:“ The main starting point is to create protections and processes which minimise these problems happening in the first place. However, when things do go wrong it’ s important that the consumer is protected and remediation is available. Current processes carry implicit cardholder consent from pushing the payment button – agentic complicates
“Our role doesn’ t change: we provide the trust layer, helping transactions happen securely”
Agnes Woolrich Senior Vice President of Product and Customer Solutions Mastercard fintechmagazine. com 89