receive Government Co-contributions . “ In effect , the product manages this snowball effect of extra funds and the difference in terms of the actual balances that our members see is significant ,” Johnson highlights .
As with any significant digital transformation , GuildSuper sought out partners to assist in the development of SUPERSUPER™ . “ We had a vision , and we knew what we wanted the customer experience to be . It really was a case of approaching it by saying ‘ let ’ s do what we do best and bring in
“ Our culture has changed from one that was quite traditional to one that is about doing something meaningful every time you come to work ”
— Todd Johnson , Head of Strategy and Transformation , Guild Trustee Services
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