SUNSHINE INSURANCE GROUP
98
“ In today ’ s business world , we need diverse partnerships to complement our strengths in technology innovation ”
— Dong Li , CDO at Sunshine P & C Insurance Co .; VP of Technology Center of Intelligence at Sunshine Insurance Group
speed and accuracy of the telesales services at a lower cost . While Sunshine P & C Insurance is continuously becoming more self-sufficient in its AI innovations , there are vendors that are key to this transformation : iSoftStone and Knowology . “ In today ’ s business world we need diverse partnerships to complement our strengths in technology innovation . In most digital system development , we either leveraged external technical expertise , or contracted external technical staff from vendors such as iSoftStone , or we buy technology components required to build our own NLP system from vendors such as Knowology .
“ At Sunshine P & C Insurance Company , our philosophy is to have a strategic plan and solid execution . Our company is culturally rooted in innovation given its history of rapid growth since its birth . Our top leaders believe in tech transformation leading to future success .” At Sunshine P & C Insurance Company , executing change is a straightforward process . Should any challenges in communicating change arise , company leaders and
SEPTEMBER 2019