BFL CANADA
Barry F . Lorenzetti CEO and Founder , BFL CANADA
commercial businesses ," O ' Sullivan explains . " We ' ve found that , in more transactional segments , there is a lot of customer demand for self service . Customers want to be able to quote and bind policies themselves . From our perspective , we want to ensure that we can meet that need because it is critical to delivering great customer outcomes ."
Having used online platforms for these segments for the last five years , they ' ll be consolidating learnings and best practices into a new single platform . " Our goal is to be able to respond to customer demand much more quickly . The new platform that we ' re building will allow our business teams to launch new offerings in days , not months . It gives us agility and efficiencies internally and it also allows us to be responsive to the marketplace , which benefits our customers and our partners ."
The third part of their digital journey is transforming the broker management
EXECUTIVE BIO
TITLE : CHIEF INFORMATION OFFICER INDUSTRY : INSURANCE LOCATION : TORONTO
As Chief Information Officer , Chris is responsible for BFL CANADA ’ s information technology and digital strategies , systems , operations , and processes . He plays a critical role in the success of our business and how we deliver new technologies and advancements to our client marketplace , while ensuring that BFL CANADA stays abreast of emerging technologies .
Chris joined BFL CANADA in 2020 , bringing significant experience in IT strategy , architecture , engineering , and DevOps . He holds a Master of Mathematics in Computer Science from the University of Waterloo , which he completed as a Commonwealth Scholar . Chris has also completed all three levels of the Chartered Financial Analyst ( CFA ) exams .