BFL CANADA
Video
BFL ' s digital strategy has three key parts . First is building a new cloud-based data platform , which will be rolled out later this year . " We want to ensure that we have something that ' s scalable , that has modern technology and that ' s going to allow us to evolve , as data practices also evolve ," O ' Sullivan says . " It will give us the ability to aggregate and leverage all of our data , which can be challenging today ."
Currently , data provides insights into what is happening within the business , but the new platform will enable them to gain insights from outside the business and the broader ecosystem . " It will also allow us to exchange data more efficiently with our partners , and leverage that data more effectively in terms of driving automation and personalising our products and services for our customers . Also , if we give our team
“ Insurers in Canada are on their own digital journeys , so we need to be prepared to be a part of that ”
CHRISTOPHER O ' SULLIVAN CHIEF INFORMATION OFFICER , BFL CANADA
easy-to-consume insights and data , it helps them demonstrate expertise , which goes a long way in terms of building relationships and winning for our customers ," he adds .
The second part of the digital transformation involves rebuilding the digital stack . " We serve many different industries , with clients from small and medium enterprises to very large , complex
106 September 2021