TECHNOLOGY
Examples of how to deliver superior CX using data DP : “ Sensibill is helping financial institutions and technology companies harness the power of SKU-level data to enhance CX . Our Customer Data Platform surfaces deep insights derived from data found on financial documents , such as receipts , invoices , and bills , helping financial institutions and technology companies better understand customers ’ spending habits , behaviours , lifestyles , brand preferences and timely financial needs . Our platform also can drive those insights directly back to an institution ’ s customers , thereby creating a flywheel effect of value that drives engagement .
“ These insights enable institutions and businesses to proactively help customers make their hard-earned money go further by tracking transactions , increasing visibility into warranties and returns , categorising purchases based on spend , and much more . We believe that financial health and wellness can be attainable for all , and it starts with leveraging relevant , contextual data to create more personalised customer experiences .”
BD : “ Nasdaq ’ s Quandl was created to fulfil the need for a clean , reliable source of data and information for the financial community . We develop valuable , insightgenerating datasets through careful analysis and emerging technologies like machine learning .
“ We also take our commitment to a bestin-class data consumption experience a step further by ensuring that our users have access to an easy-to-use interface , straightforward APIs , multiple integrations , simplified search and browse capability , and high-quality documentation .”
124 September 2021