RCBC
‘ We have RCBC Online and Mobile for the digital-savvy Filipinos , the ATM Go for those in remote areas , and DiskarTech for the unbanked and underserved , who are willing to try digital but are typically shut out of traditional banking ’, Lito says .
ATM Go RCBC ’ s solution for remote areas , its ATM Go option , is a handheld mobile neighborhood ATM . They rely on mobile point-ofsale ( mPOS ) devices that are deployed in partner retail stores , cooperatives , microfinance institutions , rural banks and other community establishments that rural community members can access to make cardless transactions within their area . To bring banking closer to them .
“ The most effective technologies are those that make onboarding easier and attend to the needs of customers 24 / 7 ”
LITO VILLANUEVA EXECUTIVE VICE PRESIDENT AND
CHIEF INNOVATION & INCLUSION OFFICER , RCBC
DiskarTech DiskarTech is RCBC ’ s primary financial inclusion super app . In addition to eliminating jargon , it reduced the language barrier : the app ’ s user interface uses Taglish or the Filipino-English vernacular to explain its features , and now also in another major dialect , Cebuano . This allows the app to be more relatable and accessible to the mass market . It also offers one-stop financial solutions in a ‘ sachet-type ’ or trial package , such as , microfinancing , micro-insurance and even livelihood opportunities .