AMERISURE
culture through technology
it abundantly clear that Amerisure is just as concerned with fostering its internal relationships as external . Both long-term employees ( Pierman has 32 years of service and Clary has 23 ), they paint a compelling picture of a company whose commitment hasn ’ t wavered , and which still feels excited about insurance ’ s place in modern life . “ Amerisure has a really focused organisational strategy ,” states Clary , “ one that ’ s all about delivering superior service .” Pierman agrees , “ What ' s kept me here is the consistent focus on providing exceptional service and building relationships cross-functionally across and outside the organisation .”
Interestingly , although the world has undoubtedly changed since its establishment , Clary says that the challenges and opportunities of insurance have broadly remained the same . In the modern era , for example , the integration of digital technology is front and centre
“ TEXTING HAS ALLOWED OUR ADJUSTERS TO HAVE THOSE CONVERSATIONS , EVEN WHEN THE CLAIMANT IS WORKING , AND EXCHANGE INFORMATION MUCH FASTER AND MORE SEAMLESSLY ”
LAURA PIERMAN VP OF CLAIM OPERATIONS , AMERISURE
170 September 2021