4 Hilary Packer

EVP / Chief Technology Officer

American Express

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Industry: Traditional Bank

Hilary Packer, Chief Technology Officer at American Express, spearheads the company’ s technical strategy and innovation roadmap. With over 20 years of technology leadership experience, she defines enterprise architecture standards and directs digital workplace transformation. Hilary champions cloud-native development, robust cybersecurity frameworks, and AI implementation across financial services. Previously serving in senior technology roles at American Express, her expertise in payments technology and data systems enables the organisation to deliver secure, seamless customer experiences.

74 fintechmagazine. com