UNITED ASIA FINANCE LIMITED
182 apply for the loan and then go through the application procedure to approval . Once that ’ s done you receive the money directly through the Faster Payment System , transferred to your account . Everything is done without annoyance to you .”
The approval part of the process relies on data , and Lee is overseeing the transformation in both the format of data UA collects and how it is analysed . “ We are going to build up a 360-degree view of customer information .” Currently UA collects customer information for processing the loan , much of it from credit reference agency TransUnion . From this information , however , only the transaction data at the respective financial institution can be gleaned . “ Traditionally we only get the loanrelated information . We grab your financial data , your address , your name and so on , and then you apply for a loan . Then we ’ ll collect your financial information and consolidate it with the rest . We would like to know our customers more by referencing data derived from online channels , and we ’ re considering it a multi
“ We try to understand each customer that comes to us , their problems and needs , then our experienced staff will share professional advice with them regarding the options of the best loan solution plan to solve their problems ”
— Akihiro Nagahara , Managing Director & CEO , United Asia Finance
APRIL 2020