FinTech Magazine - December 2021 | Page 58

TIVIAN : EXPERIENCE DATA THAT DRIVES SOLUTIONS

UNDERSTANDING

EXPERIENCE DATA

“ At Tivian , we continually try to improve the employee and customer experience , and we partner with a lot of large companies like Ipsos , Kantar PwC , and , of course , Tableau Software ,” says Austin .
“ Survey data is some of the most complex data , and it is the job of me and my team to make it understandable .” Commenting on future plans , Austin says they are focused on delving deeper into AI and more text analytics .