Bill Waid
FICO
100 mortgages and investments . What ’ s holding many banks back from truly embracing digital transformation is their starting from a siloed set of systems that don ’ t view you as a customer , but rather , view you as an account ,” explains Bill Waid , General Manager of FICO Decision Management .
For Waid , the provision of a true digital experience that breaks down the siloed approach in order to focus on the individual is driving digital disruption across many industry sectors worldwide . He references , for example , Amazon ’ s digital retail experience , which has revolutionised the traditional consumer dynamic . Although not at this level yet , the financial services sector , he concedes , is on the brink of
EXECUTIVE PROFILE
Bill Waid
As GM , FICO Decision Management Software , Bill is responsible for FICO ’ s cloud-based Decision Management Software ( DMS ) business , delivering innovative analytics and decision management for better business outcomes . FEBRUARY 2020