DIGITAL TRANSFORMATION
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DIGITAL TRANSFORMATION
Ngari takes pride in the company ’ s push to be a technologically aware brand . “ My first role as Head of Digital was to draft the digital strategy , in addition to forming a digital implementation roadmap that spans from 2018 to 2023 ,” he explains . Resolution Insurance ’ s strategy is comprised of four key objectives : leverage business intelligence to drive product development and innovation ; simplify and automate manual processes ; run a paperless digital organisation ; and ensure self-service for stakeholders .
Ngari sees Resolution Insurance reaping multiple benefits from its six year strategy : “ as a company we are looking to benefit from increased efficiency , a low error rate , increased innovation and talent , attracting new markets and becoming an employer and insurance provider of choice .”
To achieve its strategy , Resolution Insurance is harnessing innovative technology in a number of ways . “ We are big on RPA and Big Data at Resolution Insurance , we have already completed proof of concepts to verify our hypotheses in these areas ,” says
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