and merchants . TNEX QR provides a closed-loop payment scheme , removing the current cost to consumers and merchants when making and receiving digital payments .
The TNEX proposition principally targets 58 million under / unbanked consumers and the plethora of four million small merchants across the Asian country . The target is to have three million customers and 200,000 merchants by 2023 .
“ The idea came to me while I was eating at a street stall and I saw consumers and merchants , but they weren ’ t connected digitally ,” he said . “ It was this interaction or ecosystem of the unbanked meeting the unbanked that got me thinking .
“ Our objective , fundamentally , came out of inclusion . We believe that every person in Vietnam has the right to banking , to support their lifestyle , and every merchant has a right to leverage digital commerce to grow their business .”
While sponsored by Maritime Bank ( MSB ), TNEX is a stand-alone entity , given MSB ’ s focus on more affluent consumers and large SMEs and Corporate segments .
“ Our CX team is the largest and data science , the second largest . Our smallest is operations , the second smallest is IT . We inverted the pyramid and have no end of the day ”
— Bryan Carroll , CEO TNEX
101 fintechmagazine . com