FinTech Magazine March 2019 | Page 43

CLICK TO WATCH : ‘ INSURTECH IN LIFE & ANNUITY ’ 43 and Hyland ’ s clients have been exceptionally receptive to the enhanced operations that it facilitates . In addition , an insurance claim ’ s information stems from myriad sources and formats , and this presents a challenge not only of organisation but also of presentation . Not content with its laudable capture and organisation features , OnBase rises to the challenge of content delivery as well . “ OnBase is oftentimes seen as a mission critical application because it ’ s so important to be able to organise that information , and what OnBase can do very well is deliver information contextually ,” says Fisk . “ So , if I am in a claims situation and I want to see all the things related to the damage to your vehicle , and maybe you were also injured in the accident and maybe I want to see everything related to the bodily injury claim , OnBase can contextually deliver that information dynamically so that it ’ s already organised in a way that makes sense to the end user . They can be more productive and they can be more effective at what they do .” OnBase ’ s ability to display content dynamically ,
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