GC & C: STRATEGIC GROWTH PRIORITIES
• Pursue best in class technical excellence and loss prevention, enabling climate change resilience.
• Grow the client-centric Multinational and Captive segment, with improved service levels and broader capabilities.
• Expand & diversify product offering and geographical footprint.
complexity of very large multinational organisations, the perception of AI is that the business is too complex for AI, this is not true,” Matthew says.“ But my advice to the business is‘ if we don’ t do it, someone else will and they will be the true disruptor’.
“ Generali Group is more than 190 years old because we innovate. But we are also here because we are customerand people-centric, it’ s in our DNA.“ That means with AI and with technology transformation you have to really spend time with our teams to explain, train, educate and reinforce throughout. I really believe in that human touch, not just with our clients but with each of our internal stakeholders.”
Generali Tower, Milan
Modernising IT in a global insurance enterprise GC & C embarked on its modernisation journey around 2022, undertaking a complex and broad programme
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