FinTech Magazine October 2019 | Page 138

PATELCO CREDIT UNION
138

“ It isn ’ t using unusual technology , it ’ s just a different way of thinking ”

— Kevin Landel , SVP of Innovation and Payments Strategy , Patelco Credit Union the entire organization . Actionable Science approached Patelco with background data machine learning technology ; Patelco was looking for a way to help members understand its new credit cards . The pilot was so successful as an in-house training tool that Patelco “ took it and expanded it across all knowledge areas […] our entrepreneur was able to take these learnings and develop products from them ,” Landel notes . “ We ’ ve launched a startup and we have a solution that ’ s meeting our needs .”
OCTOBER 2019