CSOB
requirements , than managing the day to day routine transactions .
Halouzka explains , “ Straight-through processing is where the transaction from the start to finish is done without human interaction . It is extremely important for ČSOB . Clients expect it . They want simple products and services .”
He says that if underlying processes are complicated and there is often a lot of human interaction in the back office , then a client won ' t be prepared to wait one week until the product is finally introduced . So , this is the external driver . " We want our staff focused on automation , instead of doing some let ' s say low-value manual work . This also makes our business more efficient and less costly ."
Two key trends in corporate IT We experience two at first glance opposite tendencies , says Slegr . One is the business IT fusion which means that related IT and business teams collaborate and ultimately become one virtually or even in respect to line organisation . " We believe fusion is much more efficient than trying to align two separate ," he explains .
Integration is the second trend , where common IT agendas are centralised , which increases efficiency , security and speed while having cost reduction potential .
“ These two trends work well together and make the role of central core IT much more important ,” says Slegr . “ We still need and want to maintain some common standards . It is advisable to have certain platforms , processes , policies , managed centrally .”
Halouzka points out that in addition to the obvious benefits of integration ( like better efficiency ), it ' s become much more difficult for smaller companies with their own small IT departments to maintain the very high-security standards which the bank